Arriving at Sabiha Gökçen International Airport marks the true beginning of your experience in Istanbul. With the constant flow of flights and multiple exit gates, the moment of arrival can sometimes feel overwhelming if reception arrangements are not clearly organized in advance. For this reason, we carefully coordinate the pickup process to ensure a smooth transition from the aircraft to your vehicle without confusion or delays.
We track your flight’s landing time in real time and prepare the driver according to the actual arrival schedule. You will also receive clear and precise details about the meeting point inside the airport beforehand. After collecting your luggage and heading toward the designated exit gate, the driver will be waiting at the agreed meeting location, allowing you to proceed directly to your destination without delays, searching, or repeated phone calls.
Our goal is to make your arrival calm and well organized, so you can leave the airport quickly and confidently and begin your journey in Istanbul with maximum comfort.
Passenger Reception Procedure at Sabiha Gökçen Airport
Based on new decisions from the relevant authorities, a new system has been adopted for receiving passengers at the Turkish Travel Agencies Association inside Sabiha Gökçen Airport.
As a result, the old reception method using signs or banners inside the airport has been canceled.
How will passengers be received now?
Passenger reception will now be conducted through a dedicated point called the TURSAB Meeting Point, which is an official area inside the airport designated for receiving travel agency clients.
Steps for receiving passengers at the airport
Upon arrival at the airport, passengers will follow these steps:
- Go to the TURSAB building: Passengers are directed straight to the building of the Turkish Travel Agencies Association.
- Enter using the QR code: Each passenger has a QR code for their booking, which they scan upon entry to register their arrival in the system.
- Enter the Meeting Point area: After scanning the code, passengers enter the reception area inside the building.
- Reception by staff: Staff at the Meeting Point welcome the passengers.
- Contact the driver: The driver assigned to the passenger is contacted.
- Car arrival and passenger handover: When the car arrives at the Association parking area, the passenger is handed over to the driver to complete the transfer.
How to register reception requests
All passenger reception requests are entered into the Association system through the appointment system.
It is essential to enter accurate information, including flight number, number of passengers, and driver details, to ensure the process runs smoothly without any issues.
Updating booking information
If there is any change in flight or passenger information, it can be updated in the system up to one hour before the scheduled reception time. After that, changes may no longer be possible.
Additional information
Instructional videos for the new reception points will be shared with all partners.
During the initial phase of implementing the new system, any issues that passengers may encounter will be monitored, solutions will be provided promptly, and continuous communication with partners will ensure the process runs smoothly.
Useful information regarding Sabiha Gökçen Welcome Pickups
Typically, the vehicle arrives at the reception point within approximately ten minutes. During this short waiting period, we kindly ask you to remain at the meeting location. The reception staff will inform you as soon as the vehicle arrives and will escort you to it, ensuring that your journey begins in an organized and comfortable manner.
Waiting Time and Scheduling Coordination
Your assigned vehicle at Sabiha Gökçen International Airport remains available within a flexible waiting window ranging from 90 minutes to a maximum of two hours from the actual landing time of your flight. This waiting period is designed to accommodate normal airport procedures such as passport control and baggage collection.
If you notice that airport procedures are taking longer than expected—whether due to passport control congestion, delayed baggage delivery, or other unexpected situations—we kindly ask that you contact us immediately by phone or via WhatsApp. This allows our team to adjust the arrangements accordingly and prevent any disruption to the scheduling of vehicles.
In most cases, a comfortable airport van is assigned to your booking. These vehicles are part of the airport’s licensed transport system and are equipped to provide a high level of safety and comfort during your transfer. Please keep in mind that the vehicle is reserved specifically for your booking and aligned with your arrival schedule. Any unreported delays or failure to appear at the pickup location may result in additional operational costs. Therefore, we greatly appreciate your cooperation in informing us immediately of any changes.
In Case of Any Emergency
If you encounter any unexpected situation inside Sabiha Gökçen International Airport—such as a long delay during airport procedures, difficulty locating the reception representative, or simply feeling uncertain about where to go—please contact us immediately using the dedicated phone number or WhatsApp. Our team will respond quickly and guide you step by step.
We kindly ask you not to use alternative transportation or leave the airport without informing us, as the vehicle has already been arranged specifically for your booking. Any unreported changes could affect other scheduled services and operational arrangements.
It is also important to remain at the designated meeting point with the reception representative. In rare cases, the staff member may briefly step away for organizational reasons inside the airport. If they are not present at the exact moment you arrive, please wait at the same location near the identification sign. They will return shortly to assist you. We are fully committed to monitoring every guest and ensuring that no traveler is left without coordination or assistance until the pickup process is successfully completed.
Important Organizational Notes
- We recommend connecting your mobile phone to the free airport Wi-Fi network immediately after landing. This greatly facilitates communication and allows for faster coordination with our team if necessary.
- If the number of luggage pieces exceeds what was previously communicated to us, it may require arranging an additional vehicle dedicated to luggage transport. For this reason, we kindly ask for accurate information about passenger numbers and luggage before travel.
- Payment can be made either in cash directly to the driver upon arrival or via bank transfer in Turkish Lira to our official account. Please note that credit card payments are currently not available.
- By default, the transfer uses the standard (non-toll) route. If you prefer to use the toll highway to reduce travel time, this can be arranged in advance upon request.
- In rare and exceptional circumstances—such as sudden snowfall, major traffic accidents, or emergency situations causing significant delays—the fare may be adjusted with a small surcharge (not less than $10) to cover unforeseen operational costs.
Mercedes Maybach
- The price for a transfer from/to Sabiha Airport with a Mercedes Maybach starts at $60.
- The pickup service is available 24/7.
- The luxury vehicle is equipped with a TV.
- This van can take up to 4 people and 3 large suitcases.
Mercedes Vito
- The price for a transfer from/to the Sabiha Airport with a Mercedes Vito starts at $50.
- The pickup service is available 24/7.
- This van can take up to 6 people and 5 large suitcases.
Mercedes Sprinter
- The price for a transfer from/to Sabiha Airport with the Mercedes Sprinter starts at $70.
- The pickup service is available 24/7.
- This van can take up to 15 people and 10 large suitcases.
Why Are We Considered the Best Option for Transfers from the New Sabiha Airport?
Choosing the right airport transfer service can significantly improve the beginning or end of your trip. At Sabiha Gökçen International Airport, we focus on providing more than just transportation—we deliver a complete travel experience designed for comfort, reliability, and peace of mind.
Our service is built around the needs of modern travelers who want a smooth and organized journey from the airport to their destination. Instead of dealing with transportation confusion, long taxi queues, or unfamiliar public transport systems, you can rely on a professionally organized transfer that starts the moment you arrive.
Our service includes:
- Airport reception service available 24/7 directly at the arrival gate
- No prepayment required — payment is made only after the transfer is completed
- Clean and sanitized vehicles prepared after every trip
- 24/7 customer support for questions, updates, or emergency assistance
- Transfers to and from all areas of Istanbul and nearby cities
- Reliable transportation not only from Sabiha Gökçen International Airport but also from Istanbul Airport
Most importantly, the booking process is extremely simple. You can reserve your transfer within minutes through our website or by contacting us directly via WhatsApp. Our team operates 24 hours a day, 7 days a week, ensuring immediate assistance in case of flight delays, schedule changes, or any unexpected situation at the airport.
Even in the rare situation where a passenger forgets a personal item inside the vehicle, our team actively works to locate the item and return it to its owner as quickly as possible.
Additionally, our services include transfers from Sabiha Gökçen International Airport with prices starting from $50, while maintaining the same high level of professionalism, comfort, and reliability that travelers expect.
You can also fill the form in order to book a private transfer for you
Have you made your decision? It’s time to book your private airport transfer service in Istanbul!
The process is very simple. Just follow the instructions while filling out the appropriate booking form. Once you complete the process,
our team will contact you directly via WhatsApp.